Feb 15 2013, 1:54pm CST | by Jeffrey B. Roth
MOBILE, Ala. – It was a welcome release for more than 4,200 passengers, who were able to disembark here, after spending days aboard the crippled Carnival Triumph, as it was towed back to port.
The ship docked late Thursday, as passengers cheered the sight of land, after living with overflowing toilets, food shortages, odor and lack of other amenities. A fire in an aft engine compartment disabled the ship and sent it adrift about 150 miles off the Yucatan Peninsula, on February 7.
Some of the 3,141 weary customers were checked into motels, others boarded buses or chartered flights and headed home after their five-day ordeal. It took about four hours for passengers to leave the 14-story ship. Carnival had reserved about 1,500 hotel rooms in New Orleans and it was covering all of the travel and meal expenses for the travelers.
“All guests on the Feb. 7 Carnival Triumph will receive a full refund of the cruise and transportation expenses, a future cruise credit equal to the amount paid for the voyage, reimbursement of all shipboard purchases made during the voyage, with the exception of casino, gift shop and artwork purchases and further compensation of $500 per person,” a statement on Carnival's website said. “Carnival has also canceled 14 voyages of the Carnival Triumph through April 13, 2013. Guests on the affected sailings will receive a full refund of their cruise fare, as well as non-refundable transportation costs, pre-paid shore excursions, gratuities, and government fees and taxes. Guests will also receive a 25-percent discount on a future three-to-five-day Carnival cruise or a 15-percent discount on a six-to-seven-day cruise.”
President and CEO of Carnival, Gerry Cahill said the company apologizes to guests, their friends and families for the incident. He acknowledged that conditions on-board were difficult for passengers.
Jeffrey B. Roth
A multi-award winning writer, Jeffrey B. Roth is a well-known investigative reporter, who covers crime, law, politics, sciences, business, medicine, education, history and a wide range of other topics. In 2010, Roth won first place for a new series in the Keystone Press Awards, sponsored by the Pennsylvania Newspaper Association. A published short story writer and poet, Roth is listed in the Locus Index of Science Fiction and Fantasy Authors. Currently, Roth writes for CBS Philadelphia, CBS Baltimore, the Philadelphia Examiner and regional publications, including Carroll Magazine, Carroll Business Quarterly and Hagerstown Magazine to name a few. In the past, Roth, a former crisis intervention counselor and teacher, has written for numerous Pennsylvania newspapers, state and national magazines and the Associated Press. He lives in the foothills of the Appalachian Mountains, west of Gettysburg, Pa.
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