360° Coverage : Mastercraft Exteriors Wins Consecutive Talk of the Town Customer...

10 Updates

Mastercraft Exteriors Wins Consecutive Talk of the Town Customer Satisfaction Awards

Aug 18 2013, 3:14am CDT | by PR.com

Roofing contractor Mastercraft Exteriors receives high praise from satisfied customers, earning it a second straight Talk of the Town Award for excellent customer satisfaction.

Rockton, IL, August 18, 2013 --(PR.com)-- Earning the highest possible customer satisfaction rating of 5 stars for two straight years, Mastercraft Exteriors has just won its second Talk of the Town...

Filed under: news

 
 
 

1 year ago

Mastercraft Exteriors Wins Consecutive Talk of the Town Customer Satisfaction Awards

Aug 18 2013, 3:14am CDT | by PR.com

Roofing contractor Mastercraft Exteriors receives high praise from satisfied customers, earning it a second straight Talk of the Town Award for excellent customer satisfaction.

Rockton, IL, August 18, 2013 --(PR.com)-- Earning the highest possible customer satisfaction rating of 5 stars for two straight years, Mastercraft Exteriors has just won its second Talk of the Town Customer Satisfaction Award in the Roofing Contractors category.

The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S., honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.

A family-owned business with multiple locations throughout the United States, roofing contractor Mastercraft Exteriors was founded in 1996. Through its operations in 23 states, Mastercraft provides roofing and siding services for residential and commercial customers. Fully licensed, insured and bonded, the company is also one of only two roofing contractors in the United States to hold National Platinum Preferred Status with Owens Corning.

Earning back-to-back customer satisfaction awards with the highest possible rating requires a lot of effort, continually ensuring customers are pleased with every interaction with Mastercraft Exteriors. “We never settle for average,” says Kara Hastings, mortgage specialist for the company. “We are always looking for a way to be better than the day before.”

“We are constantly innovating and evolving,” says Justin Martin, insurance claims supervisor for Mastercraft Exteriors. “That is what sets us apart from the competition. In addition, we put the customer first and act in their best interest. We often go above and beyond the typical duties of a contractor to get the homeowner what they deserve or better.”

Mastercraft Exteriors’ goal is to keep customers at the heart of every project. “Our company has formulated a vision to serve customers and restore peace of mind,” says Carrie Williams, insurance specialist with Mastercraft Exteriors. “We live this vision in everything we do, keeping the customer as our number-one priority.”

“The customer is the top priority,” says Hastings. “No matter what position you hold in the company, customer satisfaction is our common goal. We have a great team that is 100 percent focused on its customers.”

When it comes to customer service, Mastercraft Exteriors extends the same care and respect to everyone with whom it does business. “We always place the customer first, and the customer is anyone we come in contact with,” says Hollie Nelson, bookkeeper for the company. “For example, we treat our vendors the same way we treat our homeowners.”

No matter the customer, each and every employee at Mastercraft Exteriors provides an excellent customer experience, acknowledging the importance of satisfied customers in the company’s own success. “Word of mouth is the best kind of advertisement for any company,” says Vicki Bartik, receptionist for Mastercraft Exteriors. “People trust their family, friends and neighbors when it comes to their satisfaction with a company, and that is what the Talk of the Town Award is all about.”

“Our customers’ trust in us is of the highest value to our overall company,” says Williams. “This keeps us focused on giving them the best experience possible.”

Mastercraft Exteriors has locations in Arkansas, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin. For more information about the company’s services, call 877-ROOFS-02 or go online to www.mastercraftexteriors.com. Follow the company online at www.facebook.com/mastercraftexteriors or www.twitter.com/mastercraftext.

About the Award and Sponsors:
This is the fifth year Celebration Media, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsors, please contact Celebration Media and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.

Contact Information:
Celebration Media, Inc.
Jamie Rawcliffe
877-498-6405
Contact via Email
www.talkofthetownnews.com

Read the full story here: http://www.pr.com/press-release/510385

Press Release Distributed by PR.com

Source: PR.com

 
Update
10

6 weeks ago

PE firm Milestone Capital raises Rs 170 crore for realty fund

Nov 5 2014 4:10am CST | Source: Business Standard

Private Equity (PE) firm Milestone Capital Advisors, which mainly invests in real estate sector plans to raise Rs 80-100 crore from Gujarat for its Rs 500 crore structured debt fund Milestone Opportunities Fund 10. It has already raised abou ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
9

6 weeks ago

Coldwell Banker to expand business, looking for 5-7% market share in India

Nov 5 2014 3:40am CST | Source: Business Standard

Coldwell Banker, one of the largest US-based real estate broking firms, is looking to expand i ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
8

6 weeks ago

Ruble Sinks to Fresh Low on Central Bank Move

Nov 5 2014 2:53am CST | Source: WSJ.com: What's News US

Russia’s central bank said it would drastically cut back interventions and allow the ruble’s exchange rate to be set “primarily by market factors,” as the Russian currency continued to face heavy selling pres ...
Source: WSJ.com: What's News US  Full article at: WSJ.com: What's News US
 

 
Update
7

6 weeks ago

North East megadeals drive up global deals

Nov 5 2014 12:30am CST | Source: Ne.Business.co.uk

A series of megadeals have driven up global deal values so far in 2014, as Paul Mankin, corporate finance partner a ...
Source: Ne.Business.co.uk   Full article at: Ne.Business.co.uk
 

 
Update
6

6 weeks ago

Oil price drop to aid consumers: economist

Nov 4 2014 11:05pm CST | Source: NEWS.com.au

THE slump in oil prices will benefit households by making room for spending, but it will have mixe ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
5

6 weeks ago

Regulator too broke to value ports’ assets

Nov 4 2014 11:01pm CST | Source: Business Day

SA’s container and roll-on, roll-off tariffs are among the highest in the world and act as a disincen ...
Source: Business Day   Full article at: Business Day
 

 
Update
4

6 weeks ago

AstraZeneca Pharma India declines as net loss widens in Q2

Nov 4 2014 10:54pm CST | Source: Business Standard

AstraZeneca Pharma India slips after the company reported a net loss of Rs 27.96 crore in Q2 September 20 ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
3

6 weeks ago

Saturday delivery coming to a letterbox near you

Nov 4 2014 10:36pm CST | Source: NEWS.com.au

ONLINE shopping has just become so much easier. Instead of battling the crowds at a shopping centre on a Saturday, you can now have it all delivered ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
2

6 weeks ago

Man used ATM card of kidnapped nurse

Nov 4 2014 7:37pm CST | Source: NEWS.com.au

JUST hours after Carlesha Freeland-Gaither was abducted off the street, her card was used at an ATM 120kms away. Police now hope this image will lead to her being found. ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
1

6 weeks ago

GM offering $25 gift cards to people who fix recalled cars

Nov 4 2014 7:17pm CST | Source: CNN/Money

General Motors is using $25 gift cards to entice more than a million owners of cars that were recalled for ignition switch problems to g ...
Source: CNN/Money   Full article at: CNN/Money
 

 
 

blog comments powered by Disqus

Latest stories

Russia allows buffalo meat imports from India
Moscow, Dec 4 (IANS/TASS) Russia has allowed imports of buffalo meat from India, the country's veterinary regulator said Thursday.
 
 
New guidelines for prostate cancer testing
Melbourne, Dec 4 (IANS) Prostate cancer checks in Australia are set to improve after cancer agencies and health experts reached an agreement on new testing guidelines at the World Cancer Congress (WCC) currently being held in Melbourne.
 
 
Australian researcher discovers first artwork by early human
Sydney, Dec 4 (IANS) An Australian researcher has discovered what is believed to be the first artwork created by a human.
 
 
Insects compete with rats to clear garbage
New York, Dec 4 (IANS) Insects play a very important role in cleaning up cities and they compete with other pests like rats and pigeons in their endeavour, a study has said.
 
 
 

Latest from the Network

Australian researcher discovers first artwork by early human
Sydney, Dec 4 (IANS) An Australian researcher has discovered what is believed to be the first artwork created by a human. The simple zigzag pattern found on a fossilized shell from the Indonesian island of Java has...
Read more on Celebrity Balla
 
Insects compete with rats to clear garbage
New York, Dec 4 (IANS) Insects play a very important role in cleaning up cities and they compete with other pests like rats and pigeons in their endeavour, a study has said. Scientists sampled arthropods - such as...
Read more on Business Balla
 
School headmaster shot dead in Pakistan
Islamabad, Dec 4 (IANS) Unidentified gunmen Thursday killed the headmaster of a private school in Pakistan's Balochistan province. Police officials said the armed men opened fire at the vehicle of Zahid Ali,...
Read more on Politics Balla
 
Four more bodies recovered from sunken South Korean ship
Seoul, Dec 4 (IANS) Four more bodies were recovered Thursday from a sunken South Korean fishing ship in the Bering Sea, the foreign ministry here said. This increased the toll to 16, including six South Koreans and 10...
Read more on Politics Balla
 
Lesbian couple asked to desist in London restaurant
London, Dec 4 (IANS) A lesbian couple in a London restaurant was asked to desist by a staff member, who asked them to "stop what you are doing". Lydia Cawson, 29, said that she and her girlfriend were asked by a staff...
Read more on Politics Balla
 
Oxford Dictionaries to add 1,000 new words
London, Dec 4 (IANS) 'Mamil' (middle-aged man in Lycra), 'silvertail' (a person who is socially prominent or who displays social aspirations) and 'crony capitalism' are among the 1,000 new words to be added to...
Read more on Celebrity Balla
 
Oceans play key role in global 'warming hiatus'
London, Dec 4 (IANS) Increased heat uptake across three oceans - North Atlantic, the Southern Ocean and Equatorial Pacific Ocean - is the likely cause of the 'warming hiatus' -- the current decade-long slowdown in...
Read more on Politics Balla
 
Novel imaging to identify if TB drugs are working
Washington, Dec 4 (IANS) Tuberculosis patients who are not cured of the infection can develop multi-drug resistant TB and have to take as many as six drugs for two years. Now, researchers at University of Pittsburgh...
Read more on Business Balla
 
PM makes first appointment to High Court of Australia
Canberra, Dec 4 (IANS) Prime Minister Tony Abbott's government Thursday appointed former Victorian Supreme Court judge Geoffrey Nettle as the next Justice of the High Court of Australia. Attorney General George...
Read more on Politics Balla
 
18 suspected militants killed in Pakistan airstrikes
Islamabad, Dec 4 (IANS) At least 18 suspected militants were killed Thursday in airstrikes conducted by Pakistan Air Force fighter jets in North Waziristan. According to officials, the airstrikes were conducted in...
Read more on Politics Balla