360° Coverage : XCom Global Upgrades Customer Service to Include 24-Hour Toll-...

12 Updates

XCom Global Upgrades Customer Service to Include 24-Hour Toll-Free Phone Support

Nov 20 2013, 8:00am CST | by PR.com

International wireless leader expands global phone support hours and improves service.

San Diego, CA, November 20, 2013 --(PR.com)-- XCom Global, Inc., a leading provider of reliable 3G/4G wireless Internet access rental services for international travelers, announced today it is...

Filed under: news

YouTube Videos Tweets

 
 
 

1 year ago

XCom Global Upgrades Customer Service to Include 24-Hour Toll-Free Phone Support

Nov 20 2013, 8:00am CST | by PR.com

International wireless leader expands global phone support hours and improves service.

San Diego, CA, November 20, 2013 --(PR.com)-- XCom Global, Inc., a leading provider of reliable 3G/4G wireless Internet access rental services for international travelers, announced today it is launching 24-hour toll-free phone support for international travelers around the world.

“We brought on Joe Fennell, a 20 year wireless industry veteran, as our Chief Operating Officer (COO) earlier this year to streamline operations,” said Seiji Nishimura, founder and CEO, XCom Global, Inc. “Under his leadership, we have made the customer experience our highest priority. To this end, we have been working hard to improve our support. Since our customers are spread out across the globe, there is likely to be someone using our service in every time zone at every moment of the day. That is why 24/7 phone support is so important and we are pleased to be able to provide this level of accessibility.”

Customers in need of assistance can call XCom Global toll-free from 37 major countries around the world at any time of the day. Email support is still being provided at tech@xcomglobal.com. Facebook, Twitter, and other social media networks are also closely monitored for inquiries. All of the support options and contact information are provided on the XCom Global Support page (http://www.xcomglobal.com/support-2).

XCom Global has negotiated discounted rates in over 175 countries so they can offer travelers international data plans at a low fixed rate. Travelers arrange for their coverage before they set out on their trip so they can have an affordable data connection upon arrival by simply powering up their XCom Global Mobile Hotspot. The mobile hotspot is battery powered, fits in your pocket, and connects to 3G/4G wireless networks. It provides private and secure Internet access for up to ten devices using the latest in security technology, including WPA2 and IPSEC for VPN pass-through. Since the service is a flat-fee rental, travelers have the comfort of knowing the exact cost of staying connected and can avoid counting megabytes or incurring expensive roaming fees.

About XCom Global, Inc.
Headquartered in San Diego, Calif., XCom Global, Inc. is a leader in providing easy access to low-cost, flat-rate, high-speed, secure, wireless Internet access rental services to business and leisure travelers. The company offers broad worldwide coverage at rates substantially below standard international roaming charges. XCom Global is a U.S. subsidiary of an established Japanese company that has been in the forefront of providing travelers with innovative wireless communications services since 1995. For more information, please visit www.xcomglobal.com, call 877-520-8242 or contact us at info@xcomglobal.com. In addition, get updates and travel tips by connecting with us on Facebook and Twitter.

Contact Information:
XCom Global, Inc.
Seiji Nishimura
858-222-8242
Contact via Email
www.xcomglobal.com
Media Contact:
Cynthia Guiang
CG Communications
858-793-2471

Read the full story here: http://www.pr.com/press-release/528555

Press Release Distributed by PR.com

Source: PR.com

 
Update
12

Tweets

 
 
Update
11

2 weeks ago

PE firm Milestone Capital raises Rs 170 crore for realty fund

Nov 5 2014 4:10am CST | Source: Business Standard

Private Equity (PE) firm Milestone Capital Advisors, which mainly invests in real estate sector plans to raise Rs 80-100 crore from Gujarat for its Rs 500 crore structured debt fund Milestone Opportunities Fund 10. It has a ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
10

2 weeks ago

Coldwell Banker to expand business, looking for 5-7% market share in India

Nov 5 2014 3:40am CST | Source: Business Standard

Coldwell Banker, one of the largest US-based real estate broking firms, is looking to ex ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
9

2 weeks ago

Ruble Sinks to Fresh Low on Central Bank Move

Nov 5 2014 2:53am CST | Source: WSJ.com: What's News US

Russia’s central bank said it would drastically cut back interventions and allow the ruble’s exchange rate to be set “primarily by market factors,” as the Russian currency continued to face heavy selling pressu ...
Source: WSJ.com: What's News US  Full article at: WSJ.com: What's News US
 

 
Update
8

2 weeks ago

North East megadeals drive up global deals

Nov 5 2014 12:30am CST | Source: Ne.Business.co.uk

A series of megadeals have driven up global deal values so far in 2014, as Paul Mankin, corporate finance partner at P ...
Source: Ne.Business.co.uk   Full article at: Ne.Business.co.uk
 

 
Update
6

2 weeks ago

Oil price drop to aid consumers: economist

Nov 4 2014 11:05pm CST | Source: NEWS.com.au

THE slump in oil prices will benefit households by making room for spending, but it will have mixed effects ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
5

2 weeks ago

Regulator too broke to value ports’ assets

Nov 4 2014 11:01pm CST | Source: Business Day

SA’s container and roll-on, roll-off tariffs are among the highest in the world and act as ...
Source: Business Day   Full article at: Business Day
 

 
Update
4

2 weeks ago

AstraZeneca Pharma India declines as net loss widens in Q2

Nov 4 2014 10:54pm CST | Source: Business Standard

AstraZeneca Pharma India slips after the company reported a net loss of Rs 27.96 crore in Q2 ...
Source: Business Standard   Full article at: Business Standard
 

 
Update
3

2 weeks ago

Saturday delivery coming to a letterbox near you

Nov 4 2014 10:36pm CST | Source: NEWS.com.au

ONLINE shopping has just become so much easier. Instead of battling the crowds at a shopping centre on a Saturday, you can now have i ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
2

2 weeks ago

Man used ATM card of kidnapped nurse

Nov 4 2014 7:37pm CST | Source: NEWS.com.au

JUST hours after Carlesha Freeland-Gaither was abducted off the street, her card was used at an ATM 120kms away. Police now hope this image will lead to her ...
Source: NEWS.com.au   Full article at: NEWS.com.au
 

 
Update
1

2 weeks ago

GM offering $25 gift cards to people who fix recalled cars

Nov 4 2014 7:17pm CST | Source: CNN/Money

General Motors is using $25 gift cards to entice more than a million owners of cars that were recalled for ignition switch problems to get th ...
Source: CNN/Money   Full article at: CNN/Money
 

 

Don't miss ...

 

blog comments powered by Disqus

Latest stories

New crew aboard Russian spaceship reach ISS
Washington, Nov 24 (IANS) Three new crew members from the US, Russia and Italy arrived Monday at the International Space Station (ISS) on board a Russian spaceship.
 
 
First Italian female astronaut ready for spaceflight
Rome, Nov 24 (IANS) History will be made Monday with the first ever Italian female astronaut set to go into space for a mission on board the International Space Station (ISS).
 
 
Mummy wearing jewellery unearthed in Egypt
London, Nov 23 (IANS) Spanish archaeologists have discovered about 4,000 years old female mummy wearing rare jewellery in Egypt.
 
 
Exercise and fasting could boost brain's functions
Washington, Nov 23 (IANS) Exercise along with occasional fasting is good for boosting the brain's neurons, shows a new research.
 
 
 

Latest from the Network

270 Syrian refugees saved off coast of Cyprus
Nicosia, Nov 24 (IANS) A boat carrying 270 Syrian refugees trying to reach Europe was towed to the Turkish controlled northern coast of Cyprus after drifting for several hours. The rescue operation took place...
Read more on Politics Balla
 
It?s direction over acting for Jolie
Los Angeles, Nov 24 (IANS) Actress Angelina Jolie says she is now looking to focus on her directing career. "I've never been comfortable as an actor -- I've never loved being in front of the camera. I didn't ever...
Read more on Celebrity Balla
 
Al Qaeda-linked fighters target two Shia towns in Syria
Damascus, Nov 24 (IANS) The Al Qaeda-linked Nusra Front and like-minded groups attacked two pro-government and predominantly Shia towns, in Syria's Aleppo province. The attack on the towns of Nubul and Zahra Sunday...
Read more on Politics Balla
 
Pattinson gets naughty with FKA Twigs in public
Los Angeles, Nov 24 (IANS) Actor Robert Pattinson seemed to be in a playful mood when he grabbed his girlfriend FKA Twigs's derriere while strolling here recently. The duo had stepped out together Friday afternoon for...
Read more on Celebrity Balla
 
Focus shifts to 'political agreement' over Iranian nuclear issue
Tehran, Nov 24 (IANS) Iran and six world powers would now look to negotiate a "political agreement" as a comprehensive deal by the Nov 24 deadline would be "impossible", Iranian officials said. "We haven't been...
Read more on Politics Balla
 
Political leader shot dead in Pakistan
Karachi, Nov 24 (IANS) A leader of the Awami National Party (ANP), Ziauddin was gunned down Sunday by unknown assailants in Orangi Town in the Pakistani city of Karachi, media reported. According to police, the leader...
Read more on Politics Balla
 
Israeli cabinet pushes to make country 'Jewish state' by law
Jerusalem, Nov 24 (IANS) The Israeli cabinet approved a bill Sunday, which enshrines in law that Israel is the national homeland of the Jewish people and that this right is unique to them. Fifteen ministers voted in...
Read more on Politics Balla
 
When Lily Allen's sex life 'lacked magic'
Los Angeles, Nov 24 (IANS) Singer Lily Allen, who says she didn't enjoy a great sex life until she was in her mid-20s, believes sex needs to be reprented as an "emotive experience" in popular media. She says the media...
Read more on Celebrity Balla
 
Bangladesh beats Zimbabwe in second ODI
Dhaka, Nov 24 (IANS) Bangladesh beat Zimbabwe by 68 runs in the second one day international (ODI) at the Zahur Ahmed Chowdhury stadium in Chittagong Sunday, to go 2-0 up in the five-match cricket series. Batting...
Read more on Sport Balla
 
Stand up for your rights, Imran Khan tells Pakistanis
Islamabad, Nov 24 (IANS) Pakistan Tehreek-i-Insaf (PTI) chief Imran Khan said Sunday that the people of Pakistan must stand up for their rights, when the party holds a rally Nov 30 in Islamabad. Addressing a public...
Read more on Politics Balla