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There's A Serious Reason Why We Want Snapchat To Apologize For Getting Hacked, And You Won't Like It

Jan 7 2014, 4:28am CST | by

Rundown: Snapchat got hacked (relatively mildly). Snapchat gave a tone-deaf statement that, notably, did not include an apology (not even a non-apology). Tech pundits are demanding that Snapchat’s...

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41 weeks ago

There's A Serious Reason Why We Want Snapchat To Apologize For Getting Hacked, And You Won't Like It

Jan 7 2014, 4:28am CST | by

Rundown: Snapchat got hacked (relatively mildly). Snapchat gave a tone-deaf statement that, notably, did not include an apology (not even a non-apology). Tech pundits are demanding that Snapchat’s CEO apologize for the hack.  My former colleague Steve Kovach wrote two indignant posts about it.

Why is it that we want an apology so badly? Clearly, it won’t bring those leaked phone numbers back into secrecy. And clearly it won’t make Snapchat take security more or less seriously–and after all it has a huge business interest in taking security very seriously, and the money to staff up.

So why is this getting us riled up so much?

An apology is what you ask for when you can’t get anything else.

We know that the internet and the cloud is full of hackers that can grab our data every day. Let alone the NSA. And we know we can’t live in the cloud. All of our secrets are vulnerable, and we know it, and, deep down, we know we can’t do anything about it. But we need the illusion of control. So we can demand an apology.

We know that it’s the Snapchat era. We know that the urge to share everything (and everything increasingly means everything), somehow hardwired in some component of our nature, our technology-filled lives and the business motives of heavily-funded startups, is unstoppable now. We will share everything, and there’s nothing we can do to stop it. And we know, deep down, it’s our fault. But when it goes wrong, we can demand an apology, damnit.

Look, you know that a Russian hacker is going to steal naked pics of your teenage daughter and share them with his buddies on the internet. You know it’s gonna happen, sooner or later. You know there’s nothing you can do about it.

But you can demand an apology. Go get ‘em.

Source: Forbes Business

 
Update
2

7 weeks ago

Khazanah throws MAS RM6b lifeline

Aug 29 2014 5:01pm CDT | Source: Business Times Singapore

August 30, 2014 1:15 AMKHAZANAH Nasional will inject RM6 billion (SS$2.4 billion) over three years to resuscitate loss-making Malaysia Airlines (MAS) under a recovery plan that includes even an Act of Parliament. Other key moves are migrating its operations, assets and liabilities to a new company (NewCo) and slashing the workforce of 20,000 by ...
Source: Business Times Singapore   Full article at: Business Times Singapore
 

 
Update
1

7 weeks ago

MAS posts loss of RM307m for Q2

Aug 28 2014 5:00pm CDT | Source: Business Times Singapore

August 29, 2014 1:13 AMMALAYSIA Airlines (MAS) registered a loss of RM307 million (S$122 million) for the second quarter to end-June, but warned of worse to come in the second half when the "full financial impact of the double tr ...
Source: Business Times Singapore   Full article at: Business Times Singapore
 

 

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