360° Coverage : Kenyon Homecare Consulting's 5 Ways to Prevent Your Home...

1 Updates

Kenyon Homecare Consulting's 5 Ways to Prevent Your Home Care Manual from Becoming a Doorstop

Jan 21 2014, 10:52am CST | by

Use these tips to ensure your staff regularly follows the policies and procedures in your agency's home care manual. See how to keep your manual up-to-date.

Seattle, WA, January 21, 2014 --(PR.com)-- Whether it’s in the field or in the office, how your staff reacts to situations impacts the way you do business and care for customers. Think about your...

Filed under: news

YouTube Videos

 
 
 

34 weeks ago

Kenyon Homecare Consulting's 5 Ways to Prevent Your Home Care Manual from Becoming a Doorstop

Jan 21 2014, 10:52am CST | by

Use these tips to ensure your staff regularly follows the policies and procedures in your agency's home care manual. See how to keep your manual up-to-date.

Seattle, WA, January 21, 2014 --(PR.com)-- Whether it’s in the field or in the office, how your staff reacts to situations impacts the way you do business and care for customers. Think about your home care manual’s policies and procedures. Do your staff members refer to them when they’re uncertain of what to do in a particular situation? If you’re like 95 percent of agencies, once you’ve completed the licensing and accreditation process your home care manual becomes little more than a doorstop. It sits on a shelf or is buried in an electronic format on your computer—never to be seen again.

Constantly changing industry regulations and state requirements make keeping your home care manual’s policies and procedures up-to-date—and regularly practiced—critical to the success of your agency. Let’s take a closer look at five easy ways to ensure your policies and procedures stay at the top of your employees’ minds.

1. Post a Featured Policy Every Week
While you expect your staff to know all of your agency’s policies and procedures, some are more important than others. Choose one important policy or procedure every week and post it throughout your building, such as in bathrooms and on bulletin boards. You can also email the featured policy or procedure of the week to make sure all of your staff sees it, even if they spend much of their time out of the office.

2. Have a Monthly Review and Contest
Enlist the help of your Quality Assurance team to select critical policies and procedures in your home care manual and post them on a monthly basis. These can be more in-depth than your weekly posts. You can also host monthly contests that include having staff write up a procedure for handling a reviewed policy. Those who are correct could receive a prize, such as a gift card. This will motivate your staff to retain the information they’ve seen posted.

3. Let Your Staff Come Up With Solutions
Identify key challenges in your agency and give staff the opportunity to provide their recommendations for solving them. You could make it a competition, giving prizes to the top two or three solutions. Using a suggestion box is also a great way to get feedback and keep your staff’s opinions in mind. Setup a suggestion box for team members to recommend changes to your home care manual’s policies and procedures, and then pick two or three of the suggestions each month to review and implement.

4. Join State and National Associations
State and national associations help keep home care agencies up-to-date on policy changes in the industry. You can assign an in-house manager the responsibility of keeping track of industry changes. He or she should communicate these changes throughout the agency and be in charge of updating your home care manual’s documented policies and procedures every quarter.

5. Establish a Policy Review Committee
An in-house policy review committee should also take a closer look at your current policies and procedures and decide whether they need to be revised. The committee should meet annually to review your policies and procedures, assess necessary updates, and then report its findings and recommendations. Make membership in the committee an honor with bonus pay to all who are selected to participate. Also, consider having the same review team meet on a quarterly basis with your management, office, and field staff members to evaluate policies and procedures that have been modified and to identify those that need to be modified right away.

The more proactive you are with your home care manual’s policies and procedures, the more likely they are to stay updated and used. If you’re not sure where to get started, consider hiring a home care consultant to conduct an assessment and work with you to develop a plan. Whatever you do, don’t let your home care manual become another doorstop. Kenyon HomeCare Consulting can help keep your policies and procedures current to support your agency’s needs and goals.

If you’re looking for a comprehensive set of policies and procedures that are accreditation-ready and easily customizable, our Marketplace now offers the following home health, hospice, and home care manuals:
· Medicare Home Health Policy and Procedure Manual
· Medicare Hospice Policy and Procedure Manual
· Licensed Home Health Policy and Procedure Manual
· Home Care Policy and Procedure Manual: Non-Skilled Home Care

About Kenyon HomeCare Consulting:
Kenyon HomeCare Consulting gives you a market advantage, promotes creative product development, and offers viable ways to achieve and sustain organizational and fiscal success. Through thoughtful development of customized, comprehensive solutions and hands-on assessments, we develop unique plans of action that allow you to achieve your goals and sustain success. Visit www.KenyonHCC.com or call 206.721.5091 to learn more about Kenyon HomeCare Consulting.

Contact Information:
Kenyon HomeCare Consulting
Ginny Kenyon
206.721.5091
Contact via Email
www.kenyonhcc.com

Read the full story here: http://www.pr.com/press-release/538149

Press Release Distributed by PR.com

Source: PR.com

 

Don't miss ...

 

<a href="/latest_stories/all/all/29" rel="author">PR.com</a>
PR.com press-releases.

 

blog comments powered by Disqus

Latest stories

High-level Indian ministerial visits to London next month
London, Sep 21 (IANS/RAY) India's Finance and Defence Minister Arun Jaitley is scheduled to visit London Oct 13-14 for an interface with financial institutions to persuade them to invest in India.
 
 
Expressway to link Vietnam and China opens
Hanoi, Sep 21 (IANS) Vietnam's longest expressway connecting Noi Bai in capital Hanoi and the north-western Lao Cai province, bordering China, with a total length of 245 km, officially opened to traffic Sunday.
 
 
G20 deal on sharing bank data to help India battle black money
Cairns (Australia) Sep 21 (IANS) In a major step that will aid India track and recover black money stashed abroad, G20 finance ministers Sunday agreed on allowing automatic sharing of all bank information with tax authorities at the end of each year, starting 2017.
 
 
Shun sedentary lifestyle to stay sharp
New York, Sep 21 (IANS) Engaging in physical activity and avoiding a sedentary lifestyle are both important for maintaining an adequate brain health in older age, says a study.
 
 
 

Latest from the Network

Denzel Washington: I've no Bond campaign
Denzel Washington isn't campaigning to play James Bond. The 'Training Day' star has quashed rumours he is keen to take over the secret agent role from current 007 Daniel Craig and insists his joke about starting a...
Read more on Movie Balla
 
Six soldiers killed in Egypt plane crash
Cairo, Sep 21 (IANS) Six soldiers were killed and one was wounded Sunday when a military cargo plane crashed near an airport in Egypt, a media report said. The reconnaissance aircraft crashed near the military airport...
Read more on Politics Balla
 
Indian swimmers fail to qualify at Asiad
Incheon, Sep 21 (IANS) Indian swimmers failed to qualify for the finals in their respective categories at the Asian Games held at the Munhak Park Tae-hwan Aquatics Center here Sunday. Saurabh Sangvekar failed to...
Read more on Sport Balla
 
Force India drivers finish in points
Singapore, Sep 21 (IANS) Both Force India drivers successfully finished among the points as Sergio Perez and Nico Hulkenberg ended seventh and ninth respectively at the Formula 1 Singapore Grand Prix here Sunday....
Read more on Sport Balla
 
Indian medallists at 2014 Asian Games
Incheon, Sep 21 (IANS) The following are Indian medallists at the end of the second day of competitions at the 17th Asian Games here Sunday: Gold: Jitu Rai: Men's 50 metre pistol shooting Bronze: Shweta Chaudhary:...
Read more on Sport Balla
 
Afghanistan declares Ghani Ahmadzai as president-elect
Kabul, Sep 21 (IANS) Afghanistan's Independent Election Commission (IEC) Sunday declared Ashraf Ghani Ahmadzai as the new president, an official said. "Since we Afghans do not have computerised ID card, we do not have...
Read more on Politics Balla
 
Indian women settle for badminton team bronze
Incheon, Sep 21 (IANS) Ending a 28-year-old medal drought in badminton at the Asian Games, India Sunday settled for the bronze in the women's team event going down tamely to hosts South Korea in the semi-finals at the...
Read more on Sport Balla
 
'Cape Fear' actress Polly Bergen is dead
Los Angeles, Sep 21 (IANS) Emmy-award winning actress and singer Polly Bergen, still remembered for playing the terrorised wife in the original "Cape Fear", has died, according to her publicist. She was 84. Bergen...
Read more on Celebrity Balla
 
India thrash Sri Lanka 8-0 in Asiad men's hockey
Incheon, Sep 21 (IANS) Playing their first match of the Asian Games at the Seonhak Hockey Stadium here, the Indian men's team defeated neighbours Sri Lanka 8-0 in a Pool B contest here Sunday. It was Rupinder Pal...
Read more on Sport Balla
 
Indian women shuttlers settle for Asiad bronze
Incheon, Sep 21 (IANS) Indian shuttlers had to settle for the bronze in the women's team event of the Asian Games as they lost their semi-final encounter 1-3 to hosts South Korea at the Gyeyang Gymnasium here Sunday....
Read more on Sport Balla