360° Coverage : 6 Ways To Maximize Short Work Interactions

2 Updates
6 Ways To Maximize Short Work Interactions

6 Ways To Maximize Short Work Interactions

Feb 6 2014, 4:30pm CST | by

The life for a manager inside an organization has an unrelenting pace, with very few occasions where there is uninterrupted time. As a result, relationship building and development opportunities may...

Filed under: news

 
 
 

37 weeks ago

6 Ways To Maximize Short Work Interactions

Feb 6 2014, 4:30pm CST | by

The life for a manager inside an organization has an unrelenting pace, with very few occasions where there is uninterrupted time. As a result, relationship building and development opportunities may fall by the wayside or become superficial due to the enormity of managerial time constraints.  In 1980, Henry Mintzberg authored a book called The Nature of Managerial Work.  In it, he noted that managerial activity was characterized by its enormous variety, that it consisted of a series of relatively brief interactions, and that it was incredibly fragmented.  He observed that phone calls averaged less than 6 minutes.  Typical “one-on-one” meetings averaged 12 minutes.  If Mintzberg were to repeat that research today, most of us would guess that phone calls and meetings have grown more frequent, conversations are even shorter, and the pace has become more hectic still. I doubt most leaders can find half-hours of uninterrupted time in their day.

The hectic pace would have the potential to work if being a good collaborator and team player didn’t present the need for frequent interactions with others, but it does. And being a good boss means that people have access to you.  No, it is not all right to lock the office door to get all of your work done. Your influence is directly proportional to the quality and frequency of the connections you make through the day.  So what can you do? Here are a few of the ideas I recommend:

1. Set the pace when you initiate the conversation.

When you drop by someone’s office, remain standing, and after exchanging a couple of remarks, express appreciation and note some of the recent efforts they have put into their work. That conversation needn’t take long, but it can go a long way in building strong relationships.  Another important conversation you could have with others involves staying informed about the organization. Stop by someone’s office and say, “ I would like to hear what good things are happening in your area,” or you can ask, “ Tell me something you think I don’t know and maybe don’t want to hear.” These conversations don’t have to be long, and if you are in the driver’s seat, you can make them happen at a relatively brisk pace.

2. Others’ conversation can be softly guided.

There are many times when someone will come to you office and want to have a laid-back chat, and you can respectively hasten the pace of that conversation. One approach is standing up and therefore signaling you are short on time. You can also honestly inform them if you have a time constraint and let them at the beginning of the conversation how much time you have to talk or whether it can be continued at a later time.

The former CEO of HCL Technologies in India, Vineet Nyar, described that in most interactions that occur, there is something that I need from you and you need from me. When someone dropped by Nyars’ office, he said, “So you need something from me; what is it?” The person would reply, “I need your approval to purchase this.”  He replies, “Describe it briefly.” The person does, and he says, “Approved.”  (Note correction to Nyar spelling—there’s no “s” on the end.)

Most of the time these interactions can last one or two minutes and the meeting is over. Help others get to the heart of the matter and let them know you respect their time and you want them to respect yours.

3. Set expectations with your workforce.

Employees appreciate consistency.  Whatever way you consistently choose to push conversations forward will help them to be better prepared.  For example, if they drop by your office with a question or a problem, and the first question out of your mouth is going to be, “What do you think? What have you considered? What strikes you as the best way to go?” That will accelerate a conversation. If they know you are going to ask for a very clear statement of what they need and want from you, it won’t take many such conversations for them to realize they should come with a proposed solution in mind.

4. Even very short scheduled meetings can be very effective.

Work expands to fill the time available for its completion. This is one of C. Northcote Parkinson’s famous laws.  Typically, we find if we say a project is going to take two weeks, that is how long it takes. On a rare occasion, something will get done early, but usually we take the full amount of time allotted.

The same principle of Parkinson’s can be applied to meetings. A meeting will expand to fill the time allocated for it.  Try scheduling shorter meetings and see how much can be achieved in a shorter time.  Even a  5 min meeting can be effective when people come prepared.
 
5. Improve meeting effectiveness.
One of the most frequent written complaints people make to their bosses in our 360-degree assessments is about the quality of their meetings. The problems range from meetings with no agenda, to no purpose, no collaboration, no prior preparation, and no background materials sent in advance.  Set an example for your colleagues by conducting  brief but effective meetings./>/>/>

In Conclusion
Don’t let your busy day tempt you to decrease the number of interactions you have. These conversations can be beneficial, positive and short. On the other hand, don’t have people avoid you because they don’t want to hear a 45-minute monologue on whatever topic is being discussed.  Emotions are contagious, so make your interactions and meetings consistently positive. By using a variety of approaches, you can make an extremely powerful and positive impact through an ongoing stream of brief interactions./>

Jack Zenger is co-founder of Zenger Folkman, an authority in strengths-based leadership development. Zenger Folkman has been named one of the top 20 leadership training companies in the world for 2014 by Training Industry (www.trainingindustry.com). Readers can contact Zenger directly at www.zengerfolkman.com.
/>

10 Ways to Win Over Your Co-Workers


/>

Source: Forbes Business

 
Update
2

8 weeks ago

Khazanah throws MAS RM6b lifeline

Aug 29 2014 5:01pm CDT | Source: Business Times Singapore

August 30, 2014 1:15 AMKHAZANAH Nasional will inject RM6 billion (SS$2.4 billion) over three years to resuscitate loss-making Malaysia Airlines (MAS) under a recovery plan that includes even an Act of Parliament. Other key moves are migrating its operations, assets and liabilities to a n ...
Source: Business Times Singapore   Full article at: Business Times Singapore
 

 
Update
1

8 weeks ago

MAS posts loss of RM307m for Q2

Aug 28 2014 5:00pm CDT | Source: Business Times Singapore

August 29, 2014 1:13 AMMALAYSIA Airlines (MAS) registered a loss of RM307 million (S$122 million) for the second quarter to end-June, but warned of worse to come in the second half when the "full financial impact of the double tragedies of MH370 and M ...
Source: Business Times Singapore   Full article at: Business Times Singapore
 

 

Don't miss ...

 

<a href="/latest_stories/all/all/30" rel="author">Forbes</a>
Forbes is among the most trusted resources for the world's business and investment leaders, providing them the uncompromising commentary, concise analysis, relevant tools and real-time reporting they need to succeed at work, profit from investing and have fun with the rewards of winning.

 

blog comments powered by Disqus

Latest stories

World Bank approves $75 mn for pastoralists in Horn of Africa
Nairobi, Oct 26 (IANS) The World Bank has approved an additional credit of $75 million to improve the livelihoods and resilience of pastoralists in the Horn of Africa.
 
 
Slovakia to provide further financial help in fighting Ebola
Bratislava, Oct 26 (IANS) Slovakia planned to provide some 90,000 euros ($114,000) to countries affected by Ebola to help with the construction of field hospitals, foreign ministry said Saturday.
 
 
Mauritania closes border with Mali after Ebola death
Nouakchott, Oct 26 (IANS) Mauritania has closed its border with Mali after an Ebola death was confirmed in the border area this week, a health official said Saturday.
 
 
Number of Ebola cases crosses 10,000: WHO
Geneva, Oct 25 (IANS/EFE) The World Health Organisation (WHO) confirmed Saturday that the number of Ebola cases has risen to more than 10,000 in the eight affected countries, two of which, Nigeria and Senegal, had recently been declared free of the virus.
 
 
 

Latest from the Network

Second MERS case reported in Qatar
Doha, Oct 23 (IANS) A 43-year-old man in Qatar has tested positive for Middle East Respiratory Syndrome (MERS) in the second confirmed case of the deadly virus in 10 days, media reported Thursday. The patient had...
Read more on Business Balla
 
Two people die in Pakistan bomb blast
Islamabad, Oct 23 (IANS) At least two people were killed and 12 others injured in an explosion that took place in Pakistan's Balochistan province Thursday, media reported. The bomb was planted on a motorcycle, Dawn...
Read more on Politics Balla
 
Trott extends contract with Warwickshire till 2017
London, Oct 23 (IANS) England batsman Jonathan Trott, whose mental issues led to his abrupt departure from last winter's Ashes tour, has confirmed his successful comeback to competitive cricket by signing a new three-...
Read more on Sport Balla
 
Srikanth, Kashyap big movers in BWF rankings
Kuala Lumpur, Oct 23 (IANS) Indian men shuttlers Kidambi Srikanth and Parupalli Kashyap jumped seven places each in the latest Badminton World Federation (BWF) rankings released Thursday while Olympic bronze medallist...
Read more on Sport Balla
 
Alvin Stardust dead
London, Oct 23 (IANS) English singer Alvin Stardust died after a short illness. He was 72. Stardust's manager confirmed the news about his demise Thursday, reports mirror.co.uk. He was recently diagnosed with...
Read more on Celebrity Balla
 
Indian man reunited with family after 40 years
Dubai, Oct 23 (IANS) An Indian man, who had disappeared from his hometown in Kerala nearly 40 years ago, has been found by his family at a hospital in Dubai in the UAE, a newspaper report said. Now in his 60s, Abdulla...
Read more on Politics Balla
 
Srikanth, Kashyap, Saina rise in world rankings
Kala Lumpur, Oct 23 (IANS) Indian men shuttlers Kidambi Srikanth and Parupalli Kashyap jumped seven places each in the latest released Badminton World Federation (BWF) rankings Thursday while Olympic bronze medallist...
Read more on Sport Balla
 
Flintoff signs for Big Bash side Brisbane Heat
Brisbane, Oct 23 (IANS) Former England captain and all-rounder Andrew Flintoff, who retired from international cricket in 2009, Wednesday confirmed that he will play for Brisbane Heat in the Big Bash League (BBL) this...
Read more on Sport Balla
 
OPEC daily basket price falls again
Vienna, Oct 23 (IANS/WAM) The basket of 12 crude oils of the Organization of Petroleum Exporting Countries (OPEC) closed at $81.94 a barrel Wednesday compared to $82.09 Tuesday, the OPEC Secretariat said. The new OPEC...
Read more on Business Balla
 
Lopez to sign multi-million dollar deal?
Los Angeles, Oct 23 (IANS) Singer-actress Jennifer Lopez is reportedly in the final stages of securing a multi-million dollar deal to perform in Las Vegas. The 45-year-old is being offered $350,000 per show at The...
Read more on Celebrity Balla