Feb 12 2014, 5:00pm CST | by Associated Press
SAN FRANCISCO (AP) — About 3,000 Verizon Wireless workers will have to transfer to different offices or find new jobs as part of a shake-up that will close five of the company's customer call centers.
Workers who don't want to move or can't find different jobs within Verizon will receive severance packages, Macchia said.
Verizon doesn't regard this reorganization as a cost-cutting measure because the company plans to fill all the openings created by the reorganization. Some savings could still be realized by closing five of Verizon's 31 customer call centers.
The closures are supposed to be completed by early May.
An additional 2,200 employees are being moved to offices located within a short drive from the current locations, according to Macchia.
Verizon is making the changes amid signs that competition is heating up in the wireless market. Rivals AT&T Inc., Sprint Corp. and T-Mobile US Inc. all have been rolling out less-expensive subscription plans in an attempt to lure away each other's customers.
Source: AP Business
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