T-Mobile offers infinite phone upgrades, catch

Feb 20 2014, 6:02pm CST | by

NEW YORK (AP) — T-Mobile is allowing people who participate in its $10-a-month Jump program to upgrade their phones anytime, eliminating the previous limit of two upgrades a year.

As introduced last summer, Jump participants get insurance to cover loss and damage, plus the right to upgrade before fully paying off the phone in installments over two years. The customer must turn in the old phone. There was a six-month waiting period before the first upgrade and a limit of two upgrades per year.

Starting Sunday, the waiting period and the upgrade limit are both eliminated.

The catch is that customers must have paid at least half of the phone's costs before turning it in. Typically, that means customers who have had the phones for less than a year would have additional payments to make right away.

But in an interview Thursday, marketing vice president Mike Katz said most customers will likely keep the phone for a year anyway.

"Most customers are upgrading phones when a new model of their device comes up," he said. "For the iPhone or (Samsung) Galaxy series, those customers (are upgrading) every single year."

The change brings T-Mobile's terms closer to what Verizon Wireless offers through Edge. Verizon customers could upgrade every 30 days, but must pay at least half of the phone's costs first. Unlike Jump, Edge doesn't carry a $10-a-month fee on top of the installment charges for the phone and the service charges for voice, text and data. But Jump includes insurance, which typically costs $8 a month already.

Sprint's Easy Pay program requires full payment before an upgrade, while AT&T limits upgrades to once a year, without any minimum payments required.

Existing participants will be allowed to keep the old Jump plan and forgo having to make up the payments if upgrading before the year. However, the waiting period and the two-a-year limit apply.

Earlier this year, T-Mobile eliminated down payments for most phones. The down payments had been one factor in making the Jump plan expensive for frequent upgraders. For instance, a customer might have to pay a $150 down payment on a high-end phone when upgrading, while keeping the old phone would have meant paying only an installment payment of $20 or so a month.

With the elimination of down payments, there's no extra cost for upgrading once a year, other than the $10 monthly fee to cover the membership in the program.

T-Mobile said it is also extending the Jump program to tablets, so that customers can upgrade whenever a new model comes out. Previously, it was limited to smartphones.

Source: AP Business

 
 

Don't miss ...

 

<a href="/latest_stories/all/all/31" rel="author">Associated Press</a>
The Associated Press (AP) is one of the largest and most trusted sources of independent newsgathering, supplying a steady stream of news to its members, international subscribers and commercial customers.

 

blog comments powered by Disqus

Latest stories

Hawkeye Technology Improves Time Clock Reporting and Payroll Integration in TimeClick LE 12
Logan, UT, April 18, 2014 --(PR.com)-- Hawkeye Technology, creator of TimeClick, a leading employee time clock software, announces the release of TimeClick version LE 12. This new version offers powerful new reporting...
 
 
Airbnb Cofounders Are Billionaires As Share Economy Leader Closes $450 Million Round At $10 Billion Valuation
It took a month, but Airbnb’s founders are confirmed as the share economy’s first billionaires, at least on paper. That’s because the home-sharing site has closed its new fundraising round, raising $450 million at a $10...
 
 
`Taxpayers Rely On IRS Guidance At Their Own Peril,' Tax Judge Rules
Before filing your 2013 tax return, did you  consult an Internal Revenue Service publication for clarification of some confusing point? That’s living dangerously. Or so a U.S.  Tax Court Judge declared this week. “...
 
 
Predicting The Most Expensive Games Of The 2014 NFL Schedule
Even at the times of little news during the offseason, the NFL keeps fans in anticipation of what might come next. With less than a month until the NFL Draft, the release of the 2014 NFL schedule is expected sooner. For...
 
 
 

Latest from the Network

Marisa Tomei is too old to play Lady Gaga?
Marisa Tomei thinks she's too old to play Lady Gaga in a movie. The 'The Wrestler' actress was flattered to hear the 'Applause' hitmaker would like her to play the 28-year-old singer if there is ever a film made about...
Read more on Celebrity Balla
 
Hawkeye Technology Improves Time Clock Reporting and Payroll Integration in TimeClick LE 12
Logan, UT, April 18, 2014 --(PR.com)-- Hawkeye Technology, creator of TimeClick, a leading employee time clock software, announces the release of TimeClick version LE 12. This new version offers powerful new reporting...
Read more on Business Balla
 
Airbnb Cofounders Are Billionaires As Share Economy Leader Closes $450 Million Round At $10 Billion Valuation
It took a month, but Airbnb’s founders are confirmed as the share economy’s first billionaires, at least on paper. That’s because the home-sharing site has closed its new fundraising round, raising $450 million at a $10...
Read more on Business Balla
 
`Taxpayers Rely On IRS Guidance At Their Own Peril,' Tax Judge Rules
Before filing your 2013 tax return, did you  consult an Internal Revenue Service publication for clarification of some confusing point? That’s living dangerously. Or so a U.S.  Tax Court Judge declared this week. “...
Read more on Business Balla
 
Predicting The Most Expensive Games Of The 2014 NFL Schedule
Even at the times of little news during the offseason, the NFL keeps fans in anticipation of what might come next. With less than a month until the NFL Draft, the release of the 2014 NFL schedule is expected sooner. For...
Read more on Business Balla
 
How The Wealthiest Families Make And Lose Their Money -- Part 5
In this series of articles on wealth creation and maintenance, we have hit on a few key findings of researchers and practitioners.  The vast majority of family wealth stems from business ownership and not inheritance. ...
Read more on Business Balla
 
Can High-Speed Internet Spark Better-Paying Jobs?
Many of us look at high-speed internet as a way to enjoy pleasures like clearer HDTV and speedier Wi-Fi. But as lightening-fast service gets rolled out in new markets, it could also pave the way to innovation–and new...
Read more on Business Balla
 
For NHL and NBA Playoffs, Parking, Like Tickets, Also Have A Premium
When the Nets and Raptors tip off tomorrow afternoon, the NBA playoffs will be underway.  Along with the NHL playoffs, many think the next two months are the most exciting in all of sports. Over the course of the next...
Read more on Business Balla
 
The Week Ahead: A Spring Breakout for the Economy?
Just a week ago the stock market was looking quite vulnerable as most of the major averages closed near their lows last Friday, April 11. There were signs of heavy selling, so I concluded last week that “On a short-term...
Read more on Business Balla
 
Which Teams Did The Best And Worst Job Of Pricing Tickets For The NHL Playoffs?
The Bruins have a long history of success with six Stanley Cups championships, most recently in 2010-11.  Heading into the 2014 NHL Playoffs, the Boston Bruinsare favored by Las Vegas to win their seventh.  While that’s...
Read more on Business Balla
 
 
Auto Balla Sexy Balla Sport Balla TV Balla Politics Balla Movie Balla Apple Balla Business Balla Ad Balla Celebrity Balla