360° Coverage : Orgill and Emery-Waterhouse Dealer Oakland Hardware Switched...

Orgill and Emery-Waterhouse Dealer Oakland Hardware Switched from ECi Rocksolid to Microsoft RMS

Oakland Hardware is a 50 year old full-service home supply center serving the community in Oakland, NJ. Working with large suppliers like Orgill, Emery-Waterhouse, Hillman and independent manufacturers, allows Oakland Hardware to offer customers many products. To stay competitive, it’s critical to run as efficiently as possible. For 6 years, Oakland Hardware had been using an ECi RockSolid POS® system that was lacking in functionality, speed and support.

Feb 21 2014, 12:10pm CST | by

Orgill and Emery-Waterhouse Dealer Oakland Hardware Switched from ECi Rocksolid to Microsoft RMS
Photo Credit: PR.com

Oakland, NJ, February 21, 2014 --(PR.com)-- For 6 years, Oakland Hardware had been using an ECi RockSolid POS® system that was lacking in functionality, speed and support. There had been minimal feature upgrades in the technology that were helpful to their business and getting support for the product was also becoming a serious problem as issues would take days to resolve. Additionally, the store needed important capabilities and flexibility their existing POS system simply couldn’t deliver at all such as the ability to work from mobile tablet devices and offering a customer loyalty program.

Fighting manual inventory processes was another big concern for Oakland Hardware. Their larger suppliers would issue product updates that couldn’t easily be imported into their existing system. And when the store purchased products directly from independent manufacturers, hundreds of new items had to be entered into the system one at a time or they would have to pay the software manufacturer to do a mass item loading. This cost valuable time which affected profitability and presented the risk of human errors and inaccurate inventory.

When RockSolid updated their system to include integrated credit card processing, Oakland Hardware learned this meant they could no longer use their preferred credit card processing company with the RockSolid system. They needed a solution that offered them the flexibility to continue using their preferred independent credit card processing company to save money.

Single and multi-hardware, lumber, rental, and farm stores can purchase Microsoft retail POS technology backed by an ecosystem of Microsoft trained retail professionals in every state. “With proprietary point of sale systems, retailers really have limited or no choices when it comes to available features or support options. These companies just don’t have the depth of retail knowledge, money, and resources of Microsoft and it’s ecosystem of retail partners,” says Dave Durrenberger of System Solutions LLC.

Read the full story of Oakland Hardware Switches from ECi Rocksolid to Microsoft RMS.

Contact Information:
System Solutions LLC
Dave Durrenberger
860-781-7136
Contact via Email
http://www.syssolutionsllc.com

Read the full story here: http://www.pr.com/press-release/543829

Press Release Distributed by PR.com

Source: PR.com

 
 
 

<a href="/latest_stories/all/all/29" rel="author">PR.com</a>
PR.com press-releases.

 

blog comments powered by Disqus

Latest stories

NASDAQ is Back at 2000 Dot-Com Bubble Level
NASDAQ is Back at 2000 Dot-Com Bubble Level
The Dot-Com force is back at the NASDAQ. It took Silicon Valley 15 years to bring back the NASDAQ to the Dot-Com Bubble Levels. With startup valuations in the billions becoming the norm, Wall Street is following up with driving up the value of public traded tech companies.
 
 
Bill Gates Tops Forbes Billionaires List Again
Bill Gates Tops Forbes Billionaires List Again
Microsoft co-founder Bill Gates is back on top of the Forbes Billionaires list.
 
 
$75,000 Apple Watch revealed
$75,000 Apple Watch revealed
When Apple's designs are not exclusive enough then there are 3rd parties who add gold and diamonds to the iGadget to make them precious. Brikk announced the Lux Watch, a diamond studded version of the Apple Watch.
 
 
Sony will not Sell Off TV And Mobile Spinoffs
Sony will not Sell Off TV And Mobile Spinoffs
Sony President Kazuo Hirai clarified on Wednesday that the company will not immediately sell off the spun out TV and mobile phone business.