Feb 24 2014, 11:10am CST | by PR.com
Chandigarh, India, February 24, 2014 --(PR.com)-- Viithiisys Technologies has announced the launch of their CallMeBack application platform. It allows online merchants and website owners to provide real time help to website visitors. While browsing a web page, a visitor can leave a call-back number and talk to a sales person. This service helps merchants to answer the visitors' queries quickly and turn them into paying customers. This is a cloud-based service and no software or hardware is required.
With real time call-backs, there is no delay in answering the visitor's queries. Visitors can connect to the call centre agent or a sales representative within seconds. Also, visitors do not pay for the cost of the call as it is arranged as a call back to the visitor’s phone.
The price for CallMeBack subscription starts from $25 per month for five agents. Call rates are cheaper than $.01 for call-back on North American numbers. CallMeBack service is currently available in USA, UK and India. Very soon it will be launched in other countries. Visit http://www.webovs.com/pricing to get the complete pricing details.
Beyond call-backs, it is also an ideal solution for small businesses to provide a cloud based customer support call centre. With virtual phone number in 50+ countries, small business can take advantage of a global and centralised call centre.
CallMeBack provides extensive fraud controls and restrict the call-backs to a specific geographic area. Users can also black list the offending or premium numbers and no call backs will be arranged to those numbers.
CallMeBack runs on multiple secure and fast cloud servers and used redundant servers. It uses clustered environment to meet high demand. It also integrates with multiple telecommunication providers to avoid single point of failure.
Read the full story here: http://www.pr.com/press-release/543743
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