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Former CEO of the Montreal Canadiens on Managing Superstars
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Former CEO of the Montreal Canadiens on Managing Superstars

May 17 2014, 12:35pm CDT | by

Today is start of the Montreal Canadiens vs the New York Rangers series to decide which team goes on to the Stanley Cup final. This is a big deal in Montreal – we are a hockey mad city! It was last...

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10 weeks ago

Former CEO of the Montreal Canadiens on Managing Superstars

May 17 2014, 12:35pm CDT | by

Today is start of the Montreal Canadiens vs the New York Rangers series to decide which team goes on to the Stanley Cup final. This is a big deal in Montreal – we are a hockey mad city! It was last in 1993 that we had a cup grace our town. In this blog post I am delighted to speak with Pierre Boivin who spent 11 years as the CEO of the Montreal Canadiens and is now CEO of Claridge INC., the Bronfman Family office here in Montreal.

Yesterday I spend an hour with Pierre in preparation for a 3 day course I am doing with Cornell University in New York City in June on Business Leadership Lessons from Sports. Talking to him got me pumped up about how much sports can teach us about leadership.

It also brought back to mind this conversation we had enjoyed previously about managing superstars. The Canadiens have a few: Carey Price, PK Subban, certainly leap to mind, as do the Rangers. Hope you enjoy the time with Pierre, has much as I did.

KM – How do you manage superstars because we sometimes have superstars at work that have big ego’s, a CEA, or a lawyer, but you have real superstars. How do you, as an older man, manage young millionaires?

PB – The first thing that you hope, and this is part of the research you need to do, is that they have got a good upbringing, that their families and people who surround them throughout their teenage years have instilled good values and principles, and by and large that is often the case. Sometimes you have young men that still need a little bit of course correction.

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What is most difficult is, and it is particularly the case in a city like Montreal where hockey is so relevant and it touches people in such a powerful way with fans of all ages, you become a hero overnight. A fourth liner in Montreal can’t walk into a restaurant without having a line up of people who want his autograph – he is not the star quarterback, he’s playing on the fourth line, but they are known because hockey is so important in this city.

So managing the development of their mental strength is critical; helping them manage their off ice behavior as much as their on ice behavior, in their younger years, is very important. That is why we started to develop, not one but two, rookie teams in the summer and in fact they have been housed many times here at McGill and practiced, before we had our practice facility in Brossard, at the McGill arena and took some courses here.

These are week long sessions, they are essentially academies, where they are taught about finances, they are taught about Montreal – they are taught about Montreal about it’s bilingualism, they are taught about it’s culture, they are taught about finances, they are taught about proper community involvement, social behavior. Now we are into a new world, we have social media – these guys are tweeting the morning of the game, after a game, so now it is an open platform.

So they get media training, all these things, and they have sports psychologists, they have finance people who talk to them; we have community leaders that come in to talk to them. So when you have been drafted at 18 and you go through 3 summers of that, we have had 3, 4 or 5 weeks of hands on ability to influence how they view the franchise they are coming to play for, how they view the city they are coming to play in, and what is expected of them and the responsibility they have now that they have become public figures, heroes, to young boys and girls playing hockey, to their parents and to everybody.

They carry a heavy responsibility. And, by in large, they carry it off quite well.

Postscript: At B-Schools we have superstars as well, some wannabes, some really ones. The Canadiens approach of providing an ecosystem for their players and older more experienced mentors strikes me as very copyable approach in business.

 
Update
10

7 weeks ago

RM47mil KWSG contributions still unclaimed

Jun 9 2014 7:54am CDT | Source: Business Times Malaysia

KUALA LUMPUR: About RM47 million of contributions in the Teachers Provident Fund (KWSG) still remain unclaimed, the Dewan Rakyat ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
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7 weeks ago

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Jun 9 2014 3:50am CDT | Source: Business Times Malaysia

KANGAR: A gold shop owner lost almost RM1 million after after the safe on in his shop was broken ...
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Update
8

7 weeks ago

Motion to debate MAS losses in Dewan Rakyat rejected

Jun 9 2014 3:39am CDT | Source: Business Times Malaysia

KUALA LUMPUR: AN emergency motion to debate the losses incurred by Malaysia Airlines last year, amounting to RM1.2 billion was rejected by the Dewan Ra ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
7

7 weeks ago

MH370 Tragedy: Hisham: RM27.6 mil spent on 1st phase of SAR

Jun 9 2014 2:11am CDT | Source: Business Times Malaysia

KUALA LUMPUR: Malaysia spent some RM27.6 million in its first phase of the search operations for missing Malaysia Airline flight MH370, said Acting Transport Minister, Datuk Seri ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
6

7 weeks ago

9.1m litres of diesel seized in a month

Jun 8 2014 1:11am CDT | Source: Business Times Malaysia

PUTRAJAYA: The Domestic Trade, Cooperatives, and Consumerism ministry has seized some 9.1 million litres of diesel and property worth RM58 million since mounting ‘Operasi Diesel Selatan’ in the southern states last month. ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
5

7 weeks ago

Girl, 9, awarded RM2.78m compensation for medical negligence

Jun 6 2014 4:56am CDT | Source: Business Times Malaysia

KUALA LUMPUR: A nine-year-old girl who suffered brain damage during her birth at a government hospital was awarded over RM2.78 million in compe ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
4

7 weeks ago

Malaysia's total trade in April up 12pc

Jun 5 2014 11:52pm CDT | Source: Business Times Malaysia

KUALA LUMPUR: Malaysia's total trade in April 2014 rose by 12 per cent from a year ago to RM123.86 billion due to growing trading activities, International Trade and Industry Minister Datuk Seri Mustapa Mohamed sa ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
3

7 weeks ago

Works Ministry to spend RM20m for upgrading works at 50 accident black spots

Jun 4 2014 11:35pm CDT | Source: Business Times Malaysia

JOHOR BARU: The Works Ministry will implement upgrading works at 50 accident prone locations in the country that have been identified this year invo ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
Update
2

7 weeks ago

Najib launches loan scheme for Ramadan traders

Jun 4 2014 10:24pm CDT | Source: Business Times Malaysia

PUTRAJAYA: Prime Minister Datuk Seri Najib Razak today launches RM45 million Ramadan Bazaar Sch ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 
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1

7 weeks ago

Residents bring up objection against Kidex to Suhakam

Jun 4 2014 4:49am CDT | Source: Business Times Malaysia

PETALING JAYA: A group of 20 Petaling Jaya residents held a meeting with the Human Rights Commission of Malaysia (Suhakam) over their objection against the proposed RM2.2 billion Kinrara Damansara Skyway (Kid ...
Source: Business Times Malaysia   Full article at: Business Times Malaysia
 

 

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